Privacy Policy

The Privacy Policy exists to inform you about how we collect, use, store, and protect your personal information when you use our services. This policy explains your data rights and how we handle your data.

Purpose of the Privacy Policy

Our purpose is to clearly communicate our practices regarding your personal data. We want to ensure that you understand how we collect, use, share, and safeguard the information you provide us with. By using our platform, you agree to these terms.

Scope of Application

This Privacy Policy applies to all users who register an account on our website or mobile application (collectively referred to as "Platform"). Our Platform provides online gaming services, including but not limited to: casino games, slots, and other entertainment products. Use of the Platform implies your consent to this policy.

Consent Clause

By using our Platform, you explicitly agree to the practices outlined in this Privacy Policy. You acknowledge that we collect and process personal data as described below.

Data We Collect

We collect the following types of data:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other information provided during account registration
• Account Info:
  • Username
  • Password
  • Payment details (e.g., credit card numbers, bank transfer information)
• Technical Data:
  • Device information
  • IP address
  • Browser type and version
  • Cookies
• Usage Data:
  • Site activity logs
  • Login history
  • Game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Eligibility for bonuses and responsible gambling monitoring
• Improving our site and personalizing user experiences
• Fulfilling legal and regulatory obligations

Cookies and Tracking

A cookie is a small text file stored on your device when you visit our website. We use cookies to:

• Enhance user experience (essential)
• Analyze usage patterns (analytics)
• Display targeted advertising (marketing)

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process personal data under the following legal grounds:

• Contractual necessity
• Legal obligations
• Legitimate interests
• User consent

Data Sharing and Disclosure

Your personal data may be shared with third-party service providers, such as payment processors and gaming software companies. We do not sell your personal information to any party. In some cases, we may disclose personal data where required by law.

Data Storage and Retention

We store personal data for the following periods:

• Active user accounts: 5 years after account inactivity
• Completed transactions: 6 months
• Security logs: 12 months

Personal data is stored securely on our servers with access controls, authentication processes, and monitoring to prevent unauthorized access.

Security Measures

Our security measures include:

• SSL encryption for secure communication
• Access controls for authorized personnel only
• Authentication processes for account access
• Regular software updates to protect against vulnerabilities
• Monitoring for suspicious activity

Your Rights

As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):

• Access, update, or delete your personal data
• Withdraw consent or object to processing

International Data Transfers

We may transfer personal data outside your country or EEA in accordance with applicable laws. In some cases, we use Standard Contractual Clauses (SCCs) as a safeguard for international transfers.

Third-Party Services

Our Platform links to external services that have their own privacy policies. Please note that Gransino Casino is not responsible for the content or practices of these third-party services.

Policy Updates

We may update this Privacy Policy at any time without prior notice. Continued use of our Platform after updates implies your acceptance of changes to this policy. We will notify you through in-app notifications, email, or other communication channels about significant changes to our Privacy Policy.